Humana Manager, Care Management Support reviews

I felt micromanaged and working from home was not a "privilege, but I felt more like a prisoner in my own home. The demands were insane, no breaks, and you the hours ended up longer 10 or more to make numbers. You had to call 10 successful calls per day. We weren't nurse educators, we were telemarketers. Very dissatisfied with this job and company who promised we were all "safe" but layoffs were coming.

Unrealistic expectations, No work life balance, the only way to meet expected productivity is to work overtime on a daily basis, audit expectations have increased to a few a month and are impossible to meet, schedule is changed to their liking with little notice, treated with little respect, not treated like a nurse treated like a telemarketing mule, forced agenda on calls with members, no autonomy, not allowed to voice concern just do the unrealistic impossible expectations that are set for you, average pay, cutting jobs due to the failed merger, extra responsibilities added to the role with no pay incentive, and it's about NUMBERS NUMBERS NUMBERS.