Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,269 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

59% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 856 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 551 reviews)); "The ability to work from home is a great plus" ((in 475 reviews)); "Good work life balance which is great" ((in 293 reviews)); "Great people and job flexibility" ((in 271 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Constant reorganization and layoffs." ((in 130 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

59% would recommend to a friend

(7,635 total reviews)

Jim Rechtin

58% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Sep 17, 2021

Very Inclusive

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

They preach inclusion as one of the companies core values

Cons

except if you do not get the Covid shot, then they will fire you regardless of exemtions

2.0

Sep 16, 2021

Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good amount of PTO/vacation time.

Cons

Over worked and trained to handle all calls from claims, dental, pharmacy, enrollment and eligibility. Also you’re forced to be nice to rude members because of the surveys that counts so much against you.

1.0

Sep 12, 2021

Genetic Counselor at Humana

Senior provider payment professional

Recommend

CEO approval

Business Outlook

Pros

Can't think of any pros

Cons

No opportunities for professional growth, salary increase or job title change. You'll be under the thumb of Medical Directors who know less about genetics than you do.

Viewing 805 - 807 of 7,635 Reviews

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Jobs at Humana

Accounts Receivable/Accounts Payable Processor

Seasonal - Underwriting Representative

Senior Voice of the Customer Professional

Compensation Professional

Grievances and Appeals Representative

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Humana

Humana reviews

Ratings by category

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Very Inclusive

Run

Genetic Counselor at Humana

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