IGT reviews

3.4

60% would recommend to a friend

(2,041 total reviews)

Nick Khin

51% approve of CEO

44% positive business outlook

IGT has an employee rating of 3.4 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IGT employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice people to work with

Cons

The workload is absolutely insane. I worked at IGT for 3 years and it slowly went downhill. IGT signed contracts with different states that you would handle customer service for. There never was enough staff. Forget having a life outside of IGT, especially when powerball or mega millions is near or over $100million. You will work overtime and if no one hits, you will work your but off for a month straight. IGT will compensate with lunch usually but it’s not worth it.

3.0
Mar 9, 2022

Returning to physical buildings

Recommend
CEO approval
Business Outlook

Pros

NONE...Really, there is zero reason for my team and my specific role to return to the brick and mortar locations.

Cons

COVID Lack of functionality Lack of flexibility

2.0
Feb 2, 2022

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Steady pay. Relatively easy work. Decent life/work balance. Company used to pay towards continued education. Employees who have been around for a long time take care of new comers. Executive management works hard on lowering the debt inherited from previous regimes.

Cons

Diminishing benefits year after year (profit sharing is gone, insignificant bonuses, RSUs are gone, medical cost increasing, 401K matching is subpar, etc) Huge/static company with little growth. You can work your bottoms off and not get anything to show for it. HR is often an obstacle and not a tool. Not enough diversity despite all the mandatory training and seminars offered to employees. Vast majority of senior executives are white men. No accountability enforced by managers (employees under utilized and often disengaged). Went from being one of the top employers in the region to being the joke around town. Salaries are not competitive and don’t keep up with cost of living. Top heavy and senior management is more concerned with maintaining status quo/ collecting their paychecks than growing the company. Most of engineering is either outsourced or is in the process of being outsourced. Every company in this industry produces the same products and offers same services.

Viewing 160 - 162 of 2,041 Reviews

Glassdoor has 2,292 IGT reviews submitted anonymously by IGT employees. Read employee reviews and ratings on Glassdoor to decide if IGT is right for you.