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IHG Hotels and Resorts

Engaged Employer

IHG Hotels and Resorts reviews

3.9

70% would recommend to a friend

(4,862 total reviews)
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Elie Maalouf

76% approve of CEO

64% positive business outlook

IHG Hotels and Resorts has an employee rating of 3.9 out of 5 stars, based on 4,862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IHG Hotels and Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Feb 15, 2018

Change is coming

Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment. No one is exceeding 40 hours a week Benefits are good, but you aren't even eligible to contribute to 104k until after 6 months which is quite odd and non-competitive Nice building and location to work at (Ravinia)

Cons

Big corporate "transformation" in progress Doesn't seem to attract top talent. Sure they recruit a lot of hotel experience, but with that comes a lot of career insiders and a lack of fresh ideas and ability to enact and embrace other industry's best practices. This leads to an over reliance on the use of external consultants. "Rather than hire some smart people with business acumen, lets pay them huge consulting fees to halfway solve our problems." Very short term focused. Lots of talk from senior leaders about internal reinvestment right before lots of people sound like they'll be impacted and internal projects are being postponed or underfunded. The talking points don't appear to match the actions. Recently announced that everyone in the entire country would receive the same annual merit increase, regardless of their performance review. How on earth did this get approved? Are they actively trying to disincentivize hard work?

1.0
Dec 22, 2018
Recommend
CEO approval
Business Outlook

Pros

It doesn’t pay anywhere close to comparable positions elsewhere in Atlanta, but it pays. My Manager gives me a lot of freedom to do my job.

Cons

Poor executive and senior management. “Vision” is a word that is rarely used at IHG. Benefits and pay are WAY below other companies of this size in Atlanta. Company is in disarray since recent layoffs. Minimal direction from management is given at the worker-level so there is MAJOR confusion about who is doing what or what team responsibilities are. We just keep getting fed 2x 2x 2x (the company ambition).

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IHG Hotels and Resorts Response
7y
Hello there, Thanks for taking the time to write this review. It’s good to read that you share a productive working relationship with your manager. We regularly benchmark our benefits and pay, to make sure that we're competitive within local markets. However, thanks for sharing your opinion on this - I'll pass it on to the Compensation and Benefits team here. I was sorry to read that you don’t believe our executive and senior managers are communicating well with you. As you know, twice a year we survey all our people on working with us. Please do feed back to us this way– as we always try to action the feedback that we get. You can also speak to your line manager or HR Business Partner about any concerns that you may have. Thanks again for sharing your experiences. Regards Chris – The Employer Brand Team
1.0
Jun 7, 2018

Don’t work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The few things that they do like the field day, spring party with food trucks aren’t enough to cover the amount of grueling effort that it takes to complete a project through the thick red tape and company politics.

Cons

- Untruthful, the leadership team said one thing then acted a counter to their grand plan and laid off a massive amount of people. - Highest Paid Person’s Opinion wins - Heavy Politics in corporate

Viewing 4 - 6 of 4,862 Reviews

Glassdoor has 5,782 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.