Is IKEA a good company to work for?

IKEA has an overall rating of 3.7 out of 5, based on over 18,689 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at IKEA to a friend and 48% have a positive outlook for the business. The best reviews about IKEA have been left by employees working as Associate , Food Server and Software Engineer .

Does IKEA pay their employees well?

According to anonymously submitted Glassdoor reviews, IKEA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at IKEA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at IKEA?

65% of IKEA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IKEA 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at IKEA?

Sales Associate (685) , Cashier (419) , Sales Co-Worker (412) , Customer Service Representative (383) , Customer Service (317) , Sales (266) , Visual Merchandiser (234) , Interior Designer (224) , Sales Coworker (220) , Sales Assistant (207) , Manager (187) , Vendeur (168) , Warehouse Worker (168) , Team Leader (165) , Goods Flow Co-worker (125)

What are the pros of working at IKEA according to real employee reviews?

"The Benefits are great and you can change job positions within your first day being employed" ((in 1488 reviews)); "The pay is good for the type of job it is and there are benefits for part" ((in 799 reviews)); "Great people and diversity" ((in 683 reviews)); "The culture is great and if you are all about corporate you can advance up as positions open." ((in 635 reviews)); "Coworkers were great I got to know almost everyone in that store and built so many friendships" ((in 417 reviews))

What are the cons of working at IKEA according to real employee reviews?

"Poor management and understaffed in the kitchen and bath department; well pretty much anywhere." ((in 851 reviews)); "Low salary if you want to live freely without having to think of how much you spend" ((in 415 reviews)); "Bad managers that don't know how to talk to people and guide them to improve working condition." ((in 396 reviews)); "Long hours and during the weekend its always busy sometimes the co workers are really annoying and they dont want to Work" ((in 191 reviews)); "No training for the job role you're expected to do 6." ((in 109 reviews))

What are employees saying about IKEA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IKEA layoffs and their outlook for job security at IKEA in 2026.

What are the top reviewed IKEA locations?

Atlanta , Conshohocken , Philadelphia , Charlotte , Houston , Costa Mesa , Brooklyn , Burbank , Baltimore , Frisco , College Park , Schaumburg , Portland , New York , Emeryville , Tampa , Miami , Orlando , Paramus , Stoughton , Woodbridge , Columbus , Bloomington , Centennial , Hicksville , Renton , East Palo Alto , Elizabeth , Saint Louis , Bolingbrook

IKEA reviews

3.7

65% would recommend to a friend

(13,434 total reviews)

Juvencio Maeztu

77% approve of CEO

48% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.3

Career opportunities

3.0

Senior management

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

May 18, 2017

Great company, good benefits, needs better management.

Sfm/bistro

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule (good job for students) Good benefits (medical, dental, PTO, 401k, bonuses, etc)

Cons

Management and HR are not empathetic. They don't hire enough people and we are constantly understaffed. GM seems to be all about money and not about employee happiness/retention.

1.0

Mar 22, 2017

Big happy family and Friendship is promoted over experiences. Upper management are untrustworthy.

Sales

Recommend

CEO approval

Business Outlook

Pros

Most promotions are within. No degree required to move up and far with them. Competitive benefits. Flexible schedule and time off add up quickly.

Cons

Upper managements smile at you, then ask your boss to get ride of you. Always under staff. Very poor customer service. During my time there friendship is huge. A lot of outing, weekend nights drinking between management and coworkers. Big happy family. Friends promote friends. Intimate relations between managers and employees are permitted. Since they are always under staff with heavy work loads, it makes it hard to hold anyone accountable. Although a degree may not be needed to move up. Friendship is a must or you don't get the position. Non stop work in the warehouse until your back break.

4.0

Jan 17, 2017

Not Enough Tools!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Discount on IKEA merchandise, a lot of room for growth, brand-new beautiful callcenter, a chance to travel to headquarters in Sweden.

Cons

High school like atmosphere, some of the managers are very unprofessional. A couple of the managers gossip and talked about some of their peers right in front of us. A lot of people flirting and sleeping with each other. Just very high school/college like. The most important thing was we didn't have all the tools we needed to help the customer, and sometimes the customer could be on hold for like an hour or more. But I've heard that they are working on all of that so great!

Viewing 295 - 297 of 13,434 Reviews

Jobs at IKEA

Warehouse Fulfilment Associate - (Full Time)

Fulfilment Operations Coordinator

Warehouse Team Leader

Retail Warehouse Associate

IKEA

IKEA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, good benefits, needs better management.

Big happy family and Friendship is promoted over experiences. Upper management are untrustworthy.

Not Enough Tools!

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