Iconixx reviews

3.9

69% would recommend to a friend

(39 total reviews)

Derrik Deyhimi

77% approve of CEO

68% positive business outlook

Iconixx has an employee rating of 3.9 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Iconixx employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

39 reviews
5.0
Oct 27, 2016

High energy Austin SW company. Great products. Great customer focus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Iconixx replaces much larger competitors very frequently. Great team of fun, talented professionals. High energy, Austin start-up Great leadership Customer bliss at the center of core values Great space. Front office software of great importance to C-level targets Great office location off Mopac Great benefits Friday lunches are a party! Hi-growth. Lots of opportunity for career advancement.

Cons

It's a classic Austin start-up culture, very exciting and vibrant, but not for everyone. If you come, you need to be all in, be prepared to jump in with both feet and be great. Secondary, lots of pluses.

2.0
Oct 26, 2016

Consultant

Recommend
CEO approval
Business Outlook

Pros

Great location, nice office, nice hard working people, decent salary, snacks, good product

Cons

Poor culture (founders are very insular), passive aggressive leadership (CEO puts up pictures of dirty diapers in break room with text "this isn't your dirty diaper pail" - VP tells employees they are hiring others for their positions), lack of honesty in compensation plans (cannot calculate variable pay properly which is ironic because that is their business and they don't use their own software to do it). Some unprofessional management behavior and poor communication (CEO discourages people from talking to one another and consultants are discouraged from talking to Engineering about product even though product documentation has not been written for six years), not much product training for consultants. Lots of hiring and firing with staff going from 30 to 70 then down to 40 and now back up to 80. Lot of turnover in Sales staff, ran off some good people. Burning through lots of cash.

avatar
Iconixx Response
9y
Dear former employee, I agree with you that there are fantastic people at Iconixx and a lot of good work has happened since you left. We rolled out a training program in July. Customers and employees who have attended the 4 day class have raved about it. Customer comments include "the most beneficial, interactive training I have ever attended for any product." We updated the admin guide since you left. It is not only extremely detailed and easily searchable, it is available within the Iconixx solution for consultants and customers to access. Back in July, we also hired a Chief Revenue Officer and just closed our best quarter ever. Given the high levels of participation, I believe that most of our employees enjoy the Friday lunches and company game nights. About 75% of the local employees signed up to run as an Iconixx team for the Cap Tex 10K and the Halloween decorating contest is in full swing. Of course, we have areas to continue to improve, but we are dedicated to our fantastic employees!
1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some smart people that work here and they are generally good people when taken as individuals outside of the organization.

Cons

The organization is very dysfunctional. The board has frozen hiring people for a while. The business model is such that it will take them a while to generate enough revenue to hire enough people. leadership will work you into the ground and make you pretend you like it. DO NOT work for this shipwreck of a company. There are better places to land than this place.

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Iconixx Response
9y
Dear current employee, Did you know that Glassdoor has a list of requirements for us to gain "Open Company" status? I've copied this from their best practices for companies. "Requirement: Get at least 5 reviews from current employees per year." Of course, our goal is to have an environment where everyone feels free to take advantage of our Open Door culture to talk to management about concerns or suggestions. No one here is limited to speaking to only their direct manager. Please feel free to reach out to anyone, including the CEO.
Viewing 19 - 21 of 39 Reviews

Glassdoor has 39 Iconixx reviews submitted anonymously by Iconixx employees. Read employee reviews and ratings on Glassdoor to decide if Iconixx is right for you.