7y
First off, thank you. What you’ve shared and contributed here is immensely valuable to our Illumio team and I see you living our values. Your perspective is insightful and honest and we hope that you will continue to share it and dialogue with us through the channels you are most comfortable with.
We agree that the transition from a small start up to a mid-sized and global company is (and continues to be) challenging and we’re glad that you and much of the team haven’t forgotten that all these changes are creating the vision that we’ve all worked so hard to realize. We’re confident that the mix of tight-knit teams that you mentioned, both long-tenured and new are the right people to execute on our mission. These growing pains are caused by something positive: growth. They have a compelling purpose and although they are hard, it is a chance for all of us to run to the challenges and become better and stronger together.
As you noted, autonomy is an important part of how Illumio operates. We trust our team members to bring their best and be accountable to their work and team. One of the benefits of autonomy (complemented by tight-knit teams) is that we all feel a great sense of ownership here because we are all owners. All of us, including our executive team are working to find the right balance between how much we should shoulder on our own versus sharing with the team. We appreciate that our colleagues feel as much responsibility for our challenges as they do for their own. With time and a concerted effort to find common ground, we hope that this will help us all built trust on shared history rather than perfection. This shift will likely be driven by team members like you with a mature and insightful appreciation for who we are, where we’re going and what’s needed to get us there.
And as always, in a tactical sense if there are thing you would like to see us change, add or do differently, please reach out to any of us directly with that feedback; we would love to have it.
Andrew Rubin
CEO & Founder
