Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 60 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "Great team and a super interesting field to be in" ((in 31 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews)); "There's no 401k match!" ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Skip to content Skip to footer

Notifications

Included Health

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

687 reviews

1.0

Dec 28, 2024

If you value your sanity, don't work here.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

You can work from home

Cons

I had one of my managers literally say "I don't want you to burn out until the next project comes, then give it your all". Leadership makes quick reactionary decisions, managers try to roadmap for the year but there is a re-org every 3 months, deadlines are set without engineers in the room which leads to a lot of friction. Every 3-4months, subject matter experts are either fired or quit leading a lot of knowledge loss. Newly onboarded engineers don't understand the nuances and decisions that lead us here, which inevitably leads them to add to the tech debt. If you truly value your sanity, life outside of work, and a non-toxic work environment then DON'T WORK HERE.

Included Health Response

Thanks for your candid feedback. This is never the experience we want for anyone at Included, and your feedback is crucial in helping us ensure this improves for others. We'll make sure this is escalated to leadership - thanks again for taking the time to share these insights with us.

3.0

Dec 11, 2024

Change but not for the better

Provider referral specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, inclusive, amazing coworkers

Cons

Micromanagement, Overworked, Under paid, Focus is not on patient happiness, duties not posted in job description, no room for growth

1.0

Dec 10, 2024

Toxic work environment

Therapist

Recommend

CEO approval

Business Outlook

Pros

Flexibility and Convenience: Working from my home office.

Cons

Technology Challenges with Included Health's Platform.

Included Health Response

This is never the experience we want for a team member, and we're so sorry it's been yours. We’re committed to addressing these challenges and to creating a better environment for all employees and members. We will escalate this to leadership on our end, and also recommend reaching out to your Talent Partner for further support.

Viewing 100 - 102 of 687 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable