Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews
5.0
Mar 18, 2024

Excellent Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth, excellent benefits, strong mission, innovative

Cons

Inexperienced management, multiple layoffs, inconsistent standards, very, very poor training, and job preparation.

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Included Health Response
2y
Thank you for taking the time to share these insights. As a current member of the team, we encourage you to discuss your concerns outlined here with your Manager or Talent Partner so they can help make sure you have the resources and support you need.
2.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work culture. Competitive compensation depending on where you live. Modern tech stack.

Cons

The COVID-Era hype has died down, and there have recently been two rounds of layoffs, an awkward corporate merger, increased outsourcing, cuts to healthcare and retirement benefits, and as a result, brain drain. The engineering architecture is a mess, and the quality of the application has been in constant decline. Upper management is authoritarian and out of touch, and they show clear in-group favoritism. Users hate the application because it's ultimately just a middle man they don't want, offering a low quality of care. The company really leans heavily into "woke" politics and unless that's something you take particular interest in, you won't feel welcome here.

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Included Health Response
2y
Thank you for taking time to share your perspective - we're glad you enjoyed our remote-first approach. We have grown as an organization, but remain steadfast in our commitment to creating an environment where team members can bring their whole selves to work, captured in our company value "We Seek Diverse Perspectives."
4.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, positive environment

Cons

Long hours, no flexibility, dealing with angry member phone calls

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Included Health Response
2y
Thank you so much for all you did as part of the Care team!
Viewing 187 - 189 of 688 Reviews

Glassdoor has 742 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.