Included Health reviews

3.1

43% would recommend to a friend

(145 total reviews)
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Owen Tripp

57% approve of CEO

42% positive business outlook

Reviews by job title

145 reviews

Reviews about "Compensation"

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4.0
Aug 28, 2025

Good place to Work

Recommend
CEO approval
Business Outlook

Pros

Work trips, good pay, great teams.

Cons

No Bonus, startup style fluxuations

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Included Health Response
10mo
We really appreciate your kind words and feedback. It means a lot to us!
4.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent management, good benefits.

Cons

Stressful when systems are having issues and you're assisting with someone having a medical emergency on the phone.

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Included Health Response
10mo
It's wonderful to know that our compensation, benefits, and leadership are making a positive impact on your experience. Your feedback about system issues is a priority for us as we work to improve our technology and support protocols. Please also reach out to your Manager or Talent Partner as they are here to help address these concerns.
3.0
Jul 20, 2025

Toxic positivity

Recommend
CEO approval
Business Outlook

Pros

Remote first work, pay is above average for call center work

Cons

Toxic positivity, leadership is all over the place and don't have a grasp on processes from one person to the next, training is lacking.

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Included Health Response
10mo
We are happy to hear you appreciated our remote-first environment and also take your comments on leadership and training seriously. We're dedicated to cultivating a workplace where our team members can thrive and will share this feedback internally. Thank you for all you contributed throughout your time on the team.
Viewing 19 - 21 of 145 Reviews

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