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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (688 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      688 reviews
      1.0
      Dec 9, 2023

      Misery

      Care provider
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, otherwise cant think of any.

      Cons

      This company has a very unpleasant culture. The recruiting materials and processes are misleading, and the work is unfulfilling. Middle management is stale, incompetent, and uninspiring. Additionally, the pay and benefits are terrible. I plan to leave this company as soon as I find a new job. If you read the other reviews, you will begin to notice some patterns.

      avatar
      Included Health Response
      2y
      This is never the experience we want for a team member - we're sorry this is yours. As a current employee, we encourage you to reach out to your Talent Partner for support tailored to your particular situation. They're always here to help.
      5.0
      Dec 7, 2023

      Overall good

      Pa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, caring manager, versatility, engaging, good mission

      Cons

      communication, compensation, lack of employee performance feedback

      avatar
      Included Health Response
      2y
      Thank you for your feedback - Performance Management is something we've invested in, focusing on Annual and Mid-Year Review processes to drive a culture of more continual feedback. Please reach out to your Manager or Talent Partner for further guidance on this to ensure you're able to access the support you need.
      2.0
      Dec 5, 2023

      Great company for robots and perfect people.

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive teams and leadership. Decent pay, benefits and appreciation gifts. Work culture is awesome for a remote job.

      Cons

      The zeal and excitement I had when I first started working here was literally burnt out of me. They throw you in whatever pod that needs assistance with minimal communication or warning. So if you join a new pod, do not get excited or comfortable. Included Health is a classy call center who strives to put members (clients...MONEY) first at the employees expense. This company is the definition of toxic positivity not to mention intense micromanaging, stressful calls daily, high performance expectations, training sucks, the internal systems sucks... Good Luck!

      avatar
      Included Health Response
      2y
      We hear your frustration and take this feedback seriously. In addition to thinking about our members and living by our core value "We Put the Member First," we also deeply value the employee experience; we're committed to ensuring our team members have what they need to feel supported here. We will share this feedback with leadership, and encourage you to also share this with your Manager and Talent Partner for additional guidance.
      Viewing 223 - 225 of 688 Reviews
      Related searches: Included Health jobs | Included Health salaries | Included Health benefits | Included Health interviews
      ReviewsIncluded Health reviews

      Glassdoor has 742 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.