Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 52 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Pay is decent" ((in 37 reviews)); "The team is collaborative and creative" ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 29 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Frequent Layoffs" ((in 18 reviews)); "Poor management and even worse training." ((in 14 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

44% would recommend to a friend

(144 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 2, 2025

Don't Apply to This Company!!!!!!!!!!!!!!!!!!!!!!

Claim advocate

Recommend

CEO approval

Business Outlook

Pros

None None None None None

Cons

Untrustworthy Management and Low Pay

Included Health Response

12mo

We are truly sorry to hear that this was your experience, as this is definitely not what we want for anyone on our team. We're committed to making sure we improve, and we will be sharing this feedback directly with our leadership team for review.

3.0

Jun 15, 2025

Surprisingly Poor Work-Life Balance for a Remote First Company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay Internal Promotions are Likely (if you work very hard) Pay Raises

Cons

Constant change creates chaotic environment where no one can keep up Leadership out of touch with frontline staff needs, leading to poor decisions time and time again Poor work-life balance, especially for a remote job. It seems like most people have to work extra hours often unpaid to keep up with workload demands.

Included Health Response

12mo

We hear your concerns about the pace of change at Included, especially as we grow and scale. Your insights are truly helpful as we continuously strive to balance productivity with employee well-being. Thank you for sharing your experience!

3.0

May 28, 2025

Fast Paced

Quality service analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits! Good pay. Excellent mission.

Cons

Poor management. Poor structure. Lack of listening

Included Health Response

Thanks for your continued dedication to Included Health – we're truly grateful to have you on the team. We also appreciate your candid feedback and hear your concerns regarding management, structure, and listening. As a current team member, we recommend reaching out to your Talent Partner for personalized support in addressing these. We're committed to improving your experience!

Viewing 25 - 27 of 144 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Contract Recruiting Coordinator