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Influence Health

Acquired by Healthgrades

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Influence Health reviews

2.7

40% would recommend to a friend

(39 total reviews)

Rupen Patel

38% approve of CEO

40% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Culture & values

2.4

Senior management

2.4

Career opportunities

Reviews by job title

39 reviews

Reviews about "Culture"

Return to all reviews
2.0
Jul 9, 2018

Grass is not greener....it's Brown!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible vacations and time off Pretty decent benefits Great employees excluding upper management

Cons

Company had a great vision last year and was finally on track to do well! This past year, not so much....there was an reorganization of the Services team that was decided by some folks in upper management which hasn't been working out. Really bad morale especially when they flag you as being unproductive for working 40 hours/week; expectation is to work at least 50 hours/week. No wonder so many are under water with their accounts. If you criticize or complain at all, you are viewed weak and toxic to the team! Leadership has no empathy for those working their butts off! You are told everyone is dispensable and that they have resumes stacked a mile long to replace you! The internal communication is poor! No transparency between departments and you scramble to figure out who to ask what for any information! The leadership, especially the COO comes up with these grandiose ideas, expects people beneath him to execute but he never follows thru! It's like watching a clutch of chickens running around with their heads cut off all the while he's patting HIMSELF on the back! Great people are leaving that ARE hard to replace and believe this is just the start of a domino effect!

avatar
Influence Health Response
7y
Thank you for taking the time to share your perspectives on what it was like for you to work at Influence Health. We are incredibly disappointed that this was how you experienced your time working with us because if there is ANYTHING we know to be true as a company, it is that our people are our greatest asset. Our latest customer satisfaction survey (NPS) reflects this. Not only did we receive the highest aggregate score we've ever received, but 44% of our customers actually took the time to write positive comments about our people and the level of service they receive from us. Obviously, it is critical to our success that each and every one of our high-performing employees feels appreciated and inspired to do their best work. This is why we have worked hard to create a results-oriented culture. To us, this means our employees operate with the mindset that they are personally accountable for meeting commitments, empowered to make decisions and suggestions, and also enjoy the freedom and flexibility to alter their schedule and take time off when needed, without preset limits. Some weeks this means working 50 hours; some weeks it means working 32. We've even gone so far as to offer every employee a 30-day paid sabbatical every five years to encourage a healthy work-life balance. Yes, there is a lot of change at Influence Health as we pride ourselves on being nimble and responsive to the rapidly changing healthcare market we serve, but we genuinely believe we offer a very highly competitive working environment for people who want to be part of a winning team that is making a real difference in healthcare. It is our sincere hope that you have gone on to find the right fit for you. Be well!
4.0
Jun 27, 2018

Advantages of a startup, but at a bigger company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good for a medium sized company. Very flexible with time off and working remotely or shifting your schedule. Engineering culture is focused on training opportunities and stays on top of latest tech.

Cons

Lots of conference calls because offices are all over the country.

avatar
Influence Health Response
7y
We always appreciate it when current employees take the time to write a review. The feedback helps us learn and prioritize our efforts to make Influence Health a better place to work and it also helps job seekers better understand our culture and determine if we are a great fit for them. Both things are incredibly important! We appreciate the kudos on the benefits and investments in training and while we recognize that the conference call thing can be a bit of a bummer, we hope you'll see it as a great opportunity to learn how to work well with geographically dispersed development teams. Given this is becoming the norm in the global economy, building these skills may one day serve you well as your career advances and new opportunities arise. Anything is possible! Thanks again. We appreciate your contributions to our success.
1.0
Jun 7, 2018

Poor leadership at this company

Manager
Recommend
CEO approval
Business Outlook

Pros

You work with good people who care about creating a quality product and there is a lot of flexibility. Pay is ok, but get as much as possible starting off because raises are pretty weak.

Cons

Very low morale in Birmingham office with many people leaving or getting cut. CEO response was 'we can recruit in Atlanta and Madison' He cares nothing about the Birmingham employees. Pretty low character move. Nothing to address the morale issues, just basically saying IH doesn't need Bham. Maybe he's right, but that shows you the type of leader he is, and ultimately a leader that doesn't care about his employees is a failure.

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Influence Health Response
7y
As a Birmingham employee myself, I am clearly invested in the future of this office and what it "feels" like to work here on a daily basis. As this review points out, we work with some talented people focused on creating quality products that can actually make healthcare better for everyday people. This, on top of a very flexible work schedule with unlimited time off, paid sabbaticals, flexible work from home schedules, etc., means there's a lot to be positive about. As for Rupen's commitment to Birmingham, I didn't interpret his comment to mean, "Birmingham doesn't matter," because I work with him on a regular basis and I know that isn't his perspective. What he was attempting to do was reassure all of us that when we face recruiting challenges in one city, we are still in a good position to recruit top talent because we can do so from another major city. This is actually a significant competitive advantage for a company our size and we should all be happy about that. Having options is always a good thing. With the significant investment being made in remodeling our office, we are about to add a very modern and engaging workspace to our list of recruiting advantages in Birmingham. Hopefully, everyone here will get fired up about this and help on the recruiting front by sharing more of the many positives about life at Influence Health.
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