InformData application support specialist reviews

1.7

30% would recommend to a friend

(3 total reviews)

Andrew Feigenson

Not enough data to show CEO approval

6% positive business outlook

Reviews by job title

3 reviews
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Other than remote work, this company has no redeeming qualities.

Cons

Pay is extremely low. Like basically minimum wage. Overtime for hourly employees is strictly monitored and restricted. New CTO is out of touch with reality and will likely move all support and development offshore (if this hasn’t happened already). Management promises salary review and raises but then lays off entires teams afterwards. Engineering is literally one megalomaniacal software engineer who “knows everything” and thinks everyone else is below average intelligence. Mentorship program and culture committee are performative at best and basically useless.

3.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The work/life balance was amazing, supervisor even encouraged us to clock out on time to make sure we were taking care of ourselves. The interactions I had with other employees at the company were nothing short of amazing. So many people there were so nice to me. I was able to negotiate a salary increase when being offered my position so there's a lot of flexibility for that but not much wiggle room.

Cons

My main gripe with the company (only my experience so take with a grain of salt) but I felt like the onboarding process/training they provided for me to work my job well was lacking. There's little to no documentation on a lot of things that are done. Instead, they encouraged asking questions which I get but I was hoping someone could walk me through more in-depth understandings of the environment I was working in. The people that they parntered me with were honestly not the best teachers and it just led me to more frustration. A dedicated trainer would have probably been a good investment. Also, I felt a lack of professionalism at times with a few members at the company and while I get it, it just felt a bit lacking at times. I was hit with a round of layoffs 6 months into my role which really sucked given I left a company that I was at for over two years just to be laid of only 6 months into my journey @ InformData.

5.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Great supervisors and coworkers. The Company provides good technology. The people are professional, and the internal team organization gives you the right tools to do your work properly for this role.

Cons

Some internal people don't fully understand technical intricacies that could affect some timelines. The role was hourly, which could be a double-edged sword.

Glassdoor has 142 InformData reviews submitted anonymously by InformData employees. Read employee reviews and ratings on Glassdoor to decide if InformData is right for you.