Item: Instructure
Rating: 5
Author: L1 Support Engineer

Question 1

Is Instructure a good company to work for as a L1 Technical Support Engineer?

Accepted Answer

L1 Technical Support Engineer professionals working at Instructure have rated their employer with 2.9 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of Instructure employees being 3.3 out of 5 stars. Search open L1 Technical Support Engineer Jobs at Instructure now and start preparing for your job interview by browsing frequently asked L1 Technical Support Engineer interview questions at Instructure.

Question 2

Does Instructure pay L1 Technical Support Engineer employees well?

Accepted Answer

L1 Technical Support Engineer professionals rate their compensation and benefits at Instructure with 3.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about L1 Technical Support Engineer salaries at Instructure.

Question 3

How happy are L1 Technical Support Engineer professionals working at Instructure?

Accepted Answer

38% of L1 Technical Support Engineer employees at Instructure would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. L1 Technical Support Engineer professionals have also rated Instructure with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.0 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Instructure?

Accepted Answer

Software Engineer (45), Technical Support Engineer (36), L1 Support Engineer (27), Customer Success Manager (23), L1 Technical Support Engineer (18), Sales (18), Senior Software Engineer (17), Regional Director (16), Account Executive (13), Marketing (10), Product Manager (10), Account Development Manager (9), Director (9), Sales Development Representative (SDR) (9), Regional Sales Director (8)

Question 5

What are the pros of working at Instructure according to real employee reviews?

Accepted Answer

"The company has great benefits and is great for remote work." ((in 104 reviews)); "Great culture and very friendly" ((in 98 reviews)); "Great team and merch!" ((in 28 reviews)); "Pay is good." ((in 25 reviews)); "Has a good work life balance" ((in 24 reviews))

Question 6

What are the cons of working at Instructure according to real employee reviews?

Accepted Answer

"Bad management, made up reasons for termination" ((in 36 reviews)); "Poor leadership and mixed directions given" ((in 34 reviews)); "Upper management is aggressive about numbers and tight statistics" ((in 14 reviews)); "Constant layoffs... every single year, with no real job stability." ((in 14 reviews)); "In the year and 5 months that I worked in the position I had 4 different supervisors none of which, except the last one I had actually had a real idea of how to take the reigns of the position and be a true leader." ((in 10 reviews))

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