Instructure Technical Support Engineer reviews

3.2

13% would recommend to a friend

(36 total reviews)
avatar

Steve Daly

10% approve of CEO

5% positive business outlook

Technical Support Engineer employees have rated Instructure with 3.2 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Instructure is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
4.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

You can get a lot of valuable experience working with clients and SAS

Cons

The only relatively quiet and organized time is during summer break, the rest of the year is so busy it is insane. You have to deal with a lot more cases per hour compared to other (most in my experience) companies

4.0
Oct 3, 2022

Great company culture

Recommend
CEO approval
Business Outlook

Pros

They understand you have a life outside of work, nice benefits, remote position

Cons

Mandatory overtime (seasonal) busy like any call center

2.0
May 27, 2022

Run!

Recommend
CEO approval
Business Outlook

Pros

WFH and little supervision. Good coworkers.

Cons

Too many KPIs and not so nice L2 people.

Viewing 13 - 15 of 36 Reviews

Glassdoor has 909 Instructure reviews submitted anonymously by Instructure employees. Read employee reviews and ratings on Glassdoor to decide if Instructure is right for you.