InteLogix reviews

The cons of working here were ultimately what made me leave. The pay was “ok” but didn’t increase significantly enough to warrant calling things a raise. Working 3 years to get 75 cents isn’t that impressive. As much as I liked my managers, I couldn’t help but feel aggravated that everyone kept getting micromanaged by the client. It just didn’t make sense that if I finished my work and my stats were fine, why do I have to do someone else’s work when we both work 8 hours. I also didn’t appreciate that we were told we’d be written up if we sat more than 5 minutes doing nothing when there was literally nothing to do. So the only way to avoid a write up was doing someone else’s work. Again, I appreciate my managers but that just didn’t feel right.

Pay ain't exactly spectacular. Receiving minimum wage for your work is treated as a reward, not a baseline expectation. The technical side of things is a buggy mess, and if you're having issues, the company sees that as a "you" problem and slaps down occurrences accordingly. Unsure if the customer service experience here is necessarily any better than alternatives, as this is my first position in this line of work.