2.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook
Pros
The company has great people to work with for the most part. Upper management has a lot of potential to turn the center into something great. Investment in technology was good and the continuous training to broaden knowledge was nice.
Cons
There was a continuous failure to realize the human assets that the center had. When someone was doing well instead of celebrating that and assisting that person or group to do better, there was an air of it still wasn't good enough. Upper management felt that they knew everything, although actual time out on the floor with employees was almost non-existent.