InteLogix Customer Service (CSR) reviews

3.5

52% would recommend to a friend

(254 total reviews)
avatar

Mario Baddour

83% approve of CEO

60% positive business outlook

Customer Service (CSR) employees have rated InteLogix with 3.5 out of 5 stars, based on 254 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InteLogix is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

254 reviews
4.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere to come to work. I enjoy most of the people there, as everyone seems to be able to take the good and the bad and let it go. I haven't seen anything to make me want to leave or dislike my job there. But it is what it is, a job. For the division I work for, I am M-F until 5pm. After my career working 70 or more hours all days of the week, it is refreshing for once.

Cons

The pay is 1/3 of what I am used to getting. It isn't bad for the job I do, but it is lower than I would like. But I am also doing 3/4 less work so I am ok with it. Just an FYI, if you get injured and miss more than 2 weeks, WITH a doctors note, they will ask you to resign due to health reasons or even fire you. This happened to me. I broke my leg, had surgery, called in everyday as I was supposed to and since I would not resign they let me go. The next day I was supposed to pick my benefits. THIS is how the company treats you.

3.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

hours, scheduling, atmosphere, co workers, the ability to achieve the incentive based pay, easy job to handle, fast paced environment

Cons

policies on absences, management, will hire anyone with a pulse

2.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Training is laid back, not really tense and it's paid. They try to make sure you work 2 hours and then get break, another 2 hours, then lunch, another 2 hours, then break, and then you're last 2 hours. So the day can go by quick.

Cons

pay isn't that great and getting the dollor incetive is near impossible. Managers are rude, unprofessional, get on you about every little thing to the point that you're more focused on getting bitched at then on your job, and they lie to you. They will say they will get something done for you, and then never do it.

Viewing 250 - 252 of 254 Reviews

Glassdoor has 1,232 InteLogix reviews submitted anonymously by InteLogix employees. Read employee reviews and ratings on Glassdoor to decide if InteLogix is right for you.