Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 17 reviews)); "Great culture and people invested in your success!" ((in 16 reviews)); "My benefits are great!" ((in 15 reviews)); "The pay was decent for an entry level position." ((in 13 reviews)); "Great employees and team." ((in 7 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"This place does very little training, is not employee oriented, takes no advice from field workers, has no perks except for management and does not care about their employees well being." ((in 9 reviews)); "High volume of incapable managers" ((in 4 reviews)); "Long hours but it works out" ((in 3 reviews)); "It would be nice if there was better communication." ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

86% would recommend to a friend

(209 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interface Systems has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interface Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

209 reviews

3.0

Nov 16, 2017

Wish i could of stayed

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Everyday new adventure! Lots of different customers and needs Customer appreciation for helping them Learning many different technologies and customer requirements Good reliable vehicle and equipment (cell phone, Laptop)

Cons

No training for Fire Drive time policy (one hour each way) No pay for doing work in bay area Driving to Bay Area daily Yearly reviews always late and no comp Dispatch not knowledgeable of your territory and you have to constantly correct your route Other seasoned techs not doing their job correctly and cutting corners.

Interface Systems Response

7y

Thank you for this at feedback. I am sorry for your negative experience at Interface. Your advice is appreciated and we will continue to connect with our employees and try to make their work experience a positive one.

1.0

Aug 10, 2017

Passive aggressive company

Soc night operator

Recommend

CEO approval

Business Outlook

Pros

Decent parking and benefits (though bare minimum)

Cons

Passive aggressive management that obsesses over small things like If you wear a jacket (even though they keep the building freezing). They also are almost always completely understaffed but make little effort to fix that

Interface Systems Response

7y

Thank you for your review. It is common that employees do not always agree with company policies, however, it is imperative that a company have written policies for the protection of employees and the company. Our dress code is business casual. While we do not allow hoodies or hooded attire, we do allow employees to wear jackets or sweaters (as long as they do not have a hood). The SOC area is an extremely secured area and the work space does tend to be a couple degrees cooler than the rest of the building. This space has a server room that must be maintained at a certain temperature and the room has no external walls. I apologize if this was never explained to you. It is my understanding that this is explained in new hire orientation for anyone working in the SOC. Again, your review is very helpful.

2.0

Dec 13, 2016

Overworked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work a lot of OT and you can get a lot of good entry level IT experience

Cons

Pay is not industry standard. You are micro-managed. Lots of responsibilities. Very unorganized and the monitoring tools/systems are outdated. No holidays and have to work every other weekend. High turnover. Unrealistic SLAs for the customers.

Viewing 46 - 48 of 209 Reviews

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Jobs at Interface Systems

Alarm Dispatcher- 4:30pm-9:30pm

Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM

Inbound Warehouse Coordinator- Mon-Fri 7:30am-4pm

Security Alarm Dispatcher- 9PM to 5:30AM

Alarm Monitoring Dispatcher - 7PM-5:30AM