Intermountain Health Customer Service Representative CSR reviews

3.9

92% would recommend to a friend

(5 total reviews)
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Rob Allen

93% approve of CEO

93% positive business outlook

Reviews by job title

5 reviews
4.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Manager, good company with plenty of options for growth.

Cons

Since it is hourly pay when we are given the chance to go home early we don't get paid for that.

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Intermountain Health Response
1y
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our supportive leadership and our organizational commitment to providing professional development opportunities for all our caregivers. We appreciate your review and will share it with our teams as we continue to move forward.
4.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

My managers have been easy to get along with and are sincerely helpful in achieving my annual goals.

Cons

Working from home, we lose some of the comradery that comes with working side by side in the office.

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Intermountain Health Response
2y
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoyed our supportive leadership and our organizational commitment to providing professional development opportunities for all our caregivers. We appreciate your review and will share it with our teams as we continue to move forward. 
3.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work available, good team

Cons

Pay could be better… management is very political

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Intermountain Health Response
3y
Thank you for sharing your feedback, both positive and constructive. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We strive to provide opportunities that allow our caregivers and leaders to engage in open and accessible forms of communication. Programmatically, we build deliberate opportunities to be collaborative and share feedback. Additionally, we assess pay on an annual basis, to reflect geography, and as the market changes. We appreciate your review and will share it with our teams as we continue to move forward.
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