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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      67% would recommend to a friend

      (4,332 total reviews)
      avatar

      Libby Wadle

      69% approve of CEO

      43% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jan 20, 2015

      Good First Retail Job

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked part-time at the Mag Mile store in Chicago, the pay was about average but in general I prefer commission. The managers weren't terribly flexible on scheduling, but again, no worse than any other chain store. The biggest perks were the clientele, mostly tourists but the occasional celebrity, and the major discounts on clothes.

      Cons

      Like any retail job it was a bit boring and repetitive, scheduling could be a nightmare, no commission means the pay is relatively low, but stable, and there didn't seem to be any effort to give associates responsibility that could lead to a management position.

      3.0
      Jan 20, 2015

      Great management. Very friendly.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sales experience for a college student.

      Cons

      Little hours and not much room for personal growth.

      2.0
      Jan 19, 2015

      What You'd Expect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very small commission as salesperson, but decent commission as personal shopper. Generous employee discounts.

      Cons

      Terrible work culture - commission-driven atmosphere encourages hostility and greediness among associates rather than "healthy" competition. It also encourages selling motivated by commission rather than genuine love for the product, much of which was of poor quality and cheaply made but not cheap. Huge disconnect between HQ and salespeople - no sense of being a real part of the company. Very high turnover. Little opportunity for growth. No insurance or benefits for part-time employees, unlike at places like Starbucks. Even keyholders don't make enough to reasonably live on, even though they're required to work full-time.

      Viewing 3667 - 3669 of 4,332 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,470 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.