JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
May 26, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great working environment and culture, great people and team. The pros outweigh the cons, because change is necessary for any company to succeed and the market will continue to improve. JCPenney has a great legacy!

Cons

Going through company wide changes.

3.0
May 9, 2021

Lots of talent, conservative environment

Recommend
CEO approval
Business Outlook

Pros

It’s located 3 hours drive from Austin so you can escape Dallas easily. Lots of very talented and hard working employees. Great onsite gym facility for employees. Family friendly- onsite childcare. Industry standard compensation.

Cons

It’s based in a suburb outside of Dallas. Ok if you are into that highway and concrete life. Uninspiring working environment for creatives. Ongoing financial struggles reflect in product design capabilities and bottom line. Skeleton teams so more expected from the individual. Multiple rounds of layoffs in the time I was employed there and they continue. It baffles me how they stay afloat! It’s a huge ship and I was part of a small team so maybe other departments are carrying more of the $

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Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.