JCPenney reviews

3.3

52% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 19, 2015

Typical Cubical Job

Recommend
CEO approval
Business Outlook

Pros

-8-5 schedule but very flexible depending on your manager -most people are friendly -paths to walk around builiding/nice interior filled with plants -good pay compared to work load and competitors -some team building and morale boosting events -discount if you like to shop JCP

Cons

-lots of cube time -management and long term employees unwilling to change -"older" work environment with layoffs- slowly bringing in younger talent but high turnover with people unwilling to embrace change & new ideas -employees always trying to throw responsibilities on others plates -lots of loops to go through to get the smallest thing changed or heard from management -political. If you can play the game you can get ahead. Talent doesn't always take you as far if management doesn't like your personality -cafeteria food is overpriced and not great -training is nonexistent. If you don't already have the knowledge & experience you will have to learn on the job for a couple months to get the hang of things

5.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good training resources, heathy relationships with other associates, upstanding company values, results driven, lots of room for career development, good benefits packages, flexible scheduling.

Cons

Too many test and checks not enough focus on store safety and emergency preparedness

3.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy Company to interview with. HR is very easy to work with.

Cons

Too many layers of management at times.

Viewing 283 - 285 of 13,527 Reviews

Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.