Is James Avery a good company to work for?

James Avery has an overall rating of 4.2 out of 5, based on over 560 reviews left anonymously by employees. This rating has been stable over the past 12 months. 86% of employees would recommend working at James Avery to a friend and 74% have a positive outlook for the business. The best reviews about James Avery have been left by employees working as Seasonal Sales Associate , Sales Team Leader and Sales Associate .

Does James Avery pay their employees well?

According to anonymously submitted Glassdoor reviews, James Avery employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at James Avery. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at James Avery?

86% of James Avery employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated James Avery 4.3 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at James Avery?

Sales Associate (202) , Seasonal Sales Associate (51) , Retail Sales Associate (30) , Sales Team Leader (16) , Assistant Manager (10) , Part Time Sales Associate (9) , Manufacturing Technician (8) , Sales Associate/Cashier (8) , Seasonal Associate (7) , Cashier (5) , James Avery Holiday Associate (5) , Store Manager (5) , Sales (4) , Associate (3) , Customer Service (3)

What are the pros of working at James Avery according to real employee reviews?

"Good pay and comfort in salary" ((in 30 reviews)); "Good management" ((in 28 reviews)); "Nice people with a fun environment" ((in 25 reviews)); "My coworkers were great." ((in 22 reviews)); "Great Benefits" ((in 21 reviews))

What are the cons of working at James Avery according to real employee reviews?

"Not many hours at all" ((in 17 reviews)); "During holidays can be hard to get time off" ((in 12 reviews)); "Can be very busy during holidays" ((in 11 reviews)); "Little room for advancement for college aged" ((in 7 reviews)); "No commission structure." ((in 4 reviews))

What are the top reviewed James Avery locations?

San Antonio , Houston , Kerrville , Austin , Dallas , Corpus Christi , Arlington , College Station , Fort Worth , Waxahachie , Midland , San Marcos , Kingwood , Pasadena , Laredo , Hondo , Tyler , Oklahoma City , Rockwall , Spring , Victoria , The Woodlands , Cedar Park , Georgetown , Denton , Prosper , Southlake , Baytown , Cypress , New Caney

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James Avery

James Avery reviews

4.2

86% would recommend to a friend

(524 total reviews)

John McCullough

90% approve of CEO

74% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.3

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

James Avery has an employee rating of 4.2 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The James Avery employee rating is 21% above average for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

524 reviews

4.0

May 28, 2026

Fun environment, but heavy micromanagement

Pt sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun environment; good team work. Enjoyed working on jewelry.

Cons

A lot of micro-managing. Store will be empty most of the week and you are not allowed to talk to your coworkers to pass the time. Manager would watch us on cameras from her office and then accuse us of not working hard enough.

4.0

Jul 25, 2025

Good job. Some people are out of touch

Human resources

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good pay Good bonus

Cons

Out of touch leadership Having to have a filter all the time

4.0

Sep 25, 2024

Nice Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy job. Is work from home. If you want to just hang out till the phone rings. Play games/ watch TV/ chores. Just don't miss a call. There are periods/ evenings where you could go over an hour with out a call.

Cons

Dealing with Customers can be annoying. It can be reflective of retail hours and blackout periods. (Work holidays and weekends) Pay is also not great but it is money. You also can't move around or get promoted super quick. I was told they wouldn't promote me b/c I was one of the best ones on the phones and they didn't want to lose that... So I left.

Viewing 22 - 24 of 524 Reviews

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Jobs at James Avery

2nd Shift Maintenance Custodian - Corpus Christi, TX

Full Time Sales Team Leader - Knoxville, TN.

Knoxville, TN

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1st Shift Production Supervisor - Corpus Christi, TX

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Assistant Store Manager - Mansfield, TX