Jimmy John's reviews

3.7

69% would recommend to a friend

(8,752 total reviews)

James North

72% approve of CEO

50% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Feb 6, 2019

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free sandwiches (sometimes, unless the manager is a d*ck)

Cons

Minimum wage Bad delivery tips Poor management Always cleaning or mopping when not on delivery Expect delivery drivers to learn sandwiches so they can eventually turn them into sandwich makers

1.0
Nov 7, 2018

Poor Corporate Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food was abundant and the occasional employee outings were always top notch. Office amenities and equipment were of the highest quality. There are some great people within the company that made working there worth it.

Cons

Inconsistency in performance management and rewards for employees as well as a lack of structure for how these are determined, which leads to unfair treatment and an appearance of favoritism within the organization. Work-life balance was non-existent and the "required hours" of 8am-5pm were really more like 7:30am-6pm if you wanted to be considered a "dedicated employee". Very poor PTO and holiday schedules. Many hiring practices were discriminatory and the organization uses "cultural fit" as a cover-up for hiring young, attractive individuals only. Termination is used a sort of fear tactic to keep employees in line and following policy and procedures. Benefits plans are expensive and not competitive in any way.

1.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The only thing that was nice about this environment was the music/uniform. We were allowed to wear jeans and the company's obnoxious innuendo t-shirts. .hey were kind of funny, but in hindsight told me more than I bargained for. You go in, take a phone order and deliver it. Not much thinking involved here, should be a low stress job. When gas was $4/hour and they sent you out with a $6 sandwich to drive 35 minutes away, you sometimes literally lost money going out there. Let alone the delivery fees did not go 100% to the driver and someone might tip you 25 cents in a college town. An almost pro is that you can get paid minimum wage that week if somehow you didn't pull enough tips to come to that already low base.

Cons

Every employee for themselves. Very little direction when it comes to driving directions. Expected to answer the phone while you're driving. Expected to break the laws to meet speedy deliveries if need be. Expected to pay for gas and insurance out of pocket and sometimes not break even--daily. Expected to be okay with regularly being degraded by fellow employees. Expected to return to same work environment after a supervising trainer made rape jokes and threats personally directed towards me as "Ha, I will remember that it bothers you. You know, ptsd isn't real unless you fought in a war. Being raped doesn't give you ptsd, but I will follow you to see how much this continues to bother you. We will do an experiment on that a--." Expected that after I told management I would not work with this person I was somehow saying I would not work. No, just don't put me on the same shift was what I said and they knew I said that much!! I went up two supervisors. I was given the same garbage attitude--because I was new and the trainer was an American Veteran everyone shrugged off his stalking. He repeatedly followed me and followed up with rape jokes. I had a triggering breakdown at work when forced to work a return shift. I was fired over the phone. Not one thing happened to my trainer. They all laughed at my experiences. I have literally been unable to hold a job since trying to advocate for myself. I told them all that I had a sense of humour and wasn't being a prude, but he was physically and emotionally triggering me and needed to know rape was not funny. Not to me. Not to decent human beings.

Viewing 25 - 27 of 8,752 Reviews

Glassdoor has 9,136 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.