KLDiscovery reviews

3.4

57% would recommend to a friend

(246 total reviews)
avatar

Lou Paglia

42% approve of CEO

44% positive business outlook

KLDiscovery has an employee rating of 3.4 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KLDiscovery employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

246 reviews
1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Intelligent colleagues, work from home

Cons

Everything. No support. Burnout is prevalent. They say you are part of "One Family" but that is only true if you are related to the CEO or part of the boys club. They talk a good game to keep you engaged and hopeful but they never deliver. You are expected to be on call 24/7 and must find coverage if you need to disengage. You must reply to emails from 9am-10pm, M-F, within 20 mins. Outside of those hours and weekends, the expectation is one hour. The raises are a joke, never meeting inflation. You receive a bare minimum bonus is you are in the top of billable hours. After 102% utilization (roughly 70 hrs per week for a month) I received $400. This is a legal sweatshop.

avatar
KLDiscovery Response
3y
We are definitely sorry to hear this was your experience. KLD employees are always welcome to reach out to leaders or the HR Team to discuss concerns and conflicts in any part of our organization. We value all of our people and invest in the Employee Experience in various ways. Our Cultural Values include Team, Availability & Connectivity, and Urgency & Productivity. We strive to work together as one KLD team in a humble, hungry, and smart way in order to deliver the best services and product to our clients each day. We are not perfect and sometimes the balance may get off, however we always want to work together to get it right for our people. We commit to investing in continuing to ensure the wellbeing of everyone who works with KLDiscovery. Thank you for taking the time to provide your comments about your experience. We will take this seriously and use this to make sure we are always doing our best for people.
1.0
Feb 19, 2019

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the original Kroll Ontrack employees prior to the acquisition made by LDiscovery.

Cons

DO NOT let the good ratings fool you! The new management from LDiscovery and some of the brainwashed original Kroll Ontrack folks (in other words; those who want to “play the game” until they find a new position outside the company) are immature, non professional and will throw their own mother or best friend under a bus 7 days a week for their longevity. Point blank! Management, C level and Directors will look you right in the eye and lie.

1.0
Oct 23, 2018

Data analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunches until 2017 Overtime pay

Cons

Horrible run down physical working environment Abusive management Horrible work life balance High stress and hectic environment Frequent weekend and evening hours

Viewing 10 - 12 of 246 Reviews

Glassdoor has 356 KLDiscovery reviews submitted anonymously by KLDiscovery employees. Read employee reviews and ratings on Glassdoor to decide if KLDiscovery is right for you.