Kin Insurance reviews

3.2

44% would recommend to a friend

(83 total reviews)
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Sean Harper

60% approve of CEO

61% positive business outlook

Reviews by job title

83 reviews

Reviews about "Culture"

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1.0
Mar 18, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Remote Company/Work from home benefit

Cons

Despite promoting a culture of transparency, this company operates in a manner that contradicts that principle. Leadership, including HR, fosters a toxic work environment where trust is scarce. Employees who dedicate significant effort often find their contributions undervalued and deemed insufficient. Decision-making appears inconsistent, with leadership lacking clear direction. Additionally, individuals are placed in roles for which they may not be suited. Rather than valuing employees as individuals, the company treats them as mere numbers. While initial impressions from recruiters may be positive, new hires quickly realize there is little guidance, and compensation and benefits fall short of expectations.

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Kin Insurance Response
1y
Thank you for sharing your honest feedback. We value each of our team members and want to ensure that everyone feels recognized and supported. If you aren’t experiencing that in your team or department, we encourage you to provide more information via AllVoices, our anonymous employee feedback platform, so we can look into this further.
3.0
Jan 8, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is just okay; I have worked for other tech companies with a way better culture, management, and career growth, which is why it is OK. It is a remote-first company, so there can be flexibility in your work day that you may need; for exempt employees, there are unlimited vacation days. There are some wonderful contributors and teammates that are very talented. Some teams seem to have a great team culture within their department, but there is a significant disparity depending on the department's leaders for other teams.

Cons

Many silos make collaboration inefficient, and getting information is so difficult. You can go on a long easter egg hunt to find the correct information or person you need to speak with. You would think they would offer a bonus structure at this company stage, but they don't. For performance reviews, my manager told me that no one gets "exceeding, "even though they said my work was exceeding, but they were directed not to give that as a score. So it feels like a hamster wheel of delivering an exceeding performance but never being rewarded or promoted. They also constantly say there needs to be a business need for a promotion, yet there is no clear communication on what the business need is, and business needs are constantly changing. In some departments, there is a lot of misogyny, even at the very top, and no clear path to career growth and promotions; most of the company values are very male-dominated language: "Run through walls" or "Raise the bar." They preach that their company culture supports diversity but has no focus on DEI. All communication for company announcements or organizational changes is done through Slack, making it difficult to find any message because there are many Slack channels and messages to sort through. Their internal communication systems and processes are lacking.

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Kin Insurance Response
1y
Thank you for your feedback. We’re glad you’ve had positive experiences with some of your teammates and appreciated the flexibility of our remote-first environment. We take your concerns seriously—especially regarding misogyny and lack of inclusion. We do not stand for a misogynistic environment and are committed to fostering a culture where everyone feels respected and supported. If you're open to sharing more, we’d welcome more details through our anonymous All Voices platform so we can look into this further and take appropriate action.
5.0
Sep 11, 2024

A young company with great core values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kin is one of h tbh e few innovative companies I’ve worked at that strive to have everyone heard and act on feedback in a way that balances business and employees fairly. They are experiencing massive growth in a sector that seems to be pulling back on insurability and innovation. Sales reps have reasonable goals and metrics that make success possible with the right ethic, attitude, and coaching. The comp plan can be a little confusing if you don’t fully understand averages over the quarter but for a job that is fully remote, provides better than average equipment, and dedicated management staff for assistance - I don’t think you can ask for much better. Quality assurance is scored on compliance which is understandable being a regulated industry and the selling expectations are loose enough to allow you to be yourself in the phones but do require you to actually try to sell each customer if kin is competitive.

Cons

With a rapidly growing company and environment things can change quickly and that might not be for everyone. They aren’t a legacy carrier who sticks with the status quo. If change and challenge makes you uncomfortable this may not be the place for you.

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