KnowInk reviews

3.1

48% would recommend to a friend

(16 total reviews)

43% positive business outlook

KnowInk has an employee rating of 3.1 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowInk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
1.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Cloud based solutions although using outdated code base like VB

Cons

The owner and other executives hire family and friends for upper management roles. And, every two to three years, hire / fire personnel for no reason I can fathom. Since migrating all personnel to the St Louis office, the culture has gotten toxic.

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KnowInk Response
10mo
Thank you for taking the time to share your experience and feedback. We genuinely appreciate your years of service and the perspective you've provided. Your concerns about our hiring practices, workforce changes, and workplace culture are important to us. We understand how unsettling these experiences must have been, and we take this feedback seriously. Since receiving similar feedback, we've taken concrete steps to address these issues: We've brought on a dedicated recruiter to ensure fair and transparent hiring processes, implemented a non-nepotism policy, and established regular listening sessions with leadership representatives. The decision to consolidate our team in St. Louis was specifically aimed at strengthening our culture and fostering better collaboration. Creating a strong culture for remote employees has been a challenge but with remote folks sitting on different culture committes we are slowly working on improving in those areas. We're actively implementing employee feedback into new initiatives focused on improving our workplace culture. Every team member deserves clarity around decisions that affect them and a positive work environment where they can thrive. We wish you the very best in your future endeavors, and thank you again for your contributions during your time with us.
5.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The company fosters a family-oriented environment and genuinely cares about the well-being of its employees. They don’t micromanage, allowing you to work with autonomy and trust. The CEO is approachable and often present, making themselves available whenever possible. Communication across the team is excellent, with everyone willing to lend a hand when needed.

Cons

While there aren’t many cons, one area that could be improved is the speed of getting new initiatives approved and streamlining the hiring process.

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KnowInk Response
10mo
Thank you so much for this thoughtful review and for being such a valued part of our team. It's wonderful to hear that you feel supported in our family-oriented environment and that you appreciate the autonomy and communication we strive to maintain across the organization. Your constructive feedback about streamlining our approval processes and improving hiring efficiency is exactly the kind of insight that helps us grow. We recognize that maintaining momentum on new initiatives and bringing great people aboard quickly are crucial to our continued success. We're always looking for ways to optimize our processes while maintaining the quality and thoughtful approach that defines our culture. Your suggestions give us specific areas to focus on as we work to balance thoroughness with efficiency. Thank you for taking the time to share both the positives and areas for improvement. Feedback like yours from engaged team members is invaluable as we continue building KnowInk into an even better place to work. We're grateful to have you on the team and look forward to your continued contributions!
Viewing 10 - 12 of 16 Reviews

Glassdoor has 21 KnowInk reviews submitted anonymously by KnowInk employees. Read employee reviews and ratings on Glassdoor to decide if KnowInk is right for you.