Kohl's reviews

3.3

53% would recommend to a friend

(20,310 total reviews)
avatar

Michael J. Bender

64% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Works well with schedule, employee discount, fellow employees, and if you can some fun activities like free sporting events. This is a good job if you are a high school student or retired.

Cons

Management will always side with the customers even if the customers are wrong(the customer not reading the clothing sign correctly), if it against protocol, and if it can lose extra money for the workers. The only way you can add more money to your paycheck is processing Kohl's Credit Application, yet they always find money for major food parties. They also took away the coupons at the register for Kohl's card customers. They only thing that set Kohl's apart from other retails they always had a coupon available and now they don't. Also it's only a yearly raise of up to 25 cents.

2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

If you have retail experience or are a hard worker and a quick learner, you will have the opportunity to be overworked and underpaid.

Cons

The climate of retail has become dismal and Kohls suffered with the down turn in the economy. Store budget cuts are reflected in low pay, unimpressive annual raises and the lack of quality store managers. Associates are faced with an overwhelming workload and unachievable, unrealistic goals. Team morale is glum, not the same emphasis on store and team pride. Quality of merchandise has declined markedly in the past few years, customer service, as well as visual and merchandising standards are not what they once were and Kohls reputation has suffered as a result.

3.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Paid for doing NOTHING Good employee relationships everything is always on sale

Cons

Soul Crushing- NOTHING to do Everyone working wishes they were somewhere else Customers are annoying ALL YOU DO IS FOLD have to push credit card even when it sucks

Viewing 649 - 651 of 20,310 Reviews

Glassdoor has 21,482 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.