Kohl's reviews

3.3

52% would recommend to a friend

(20,286 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Mar 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Working alongside peers who shared my role and responsibilities not only fostered a sense of solidarity but also facilitated seamless knowledge sharing and mutual support.

Cons

Throughout my time at Kohl’s I observed a notable lack of effective leadership from the HR team, which manifested in poor decision-making processes and a failure to address critical issues within the company. Such shortcomings not only hindered productivity but also eroded trust and morale among employees. Moreover, my experience there was marred by instances of racism, a stain on the company's reputation and culture. Despite the cohesive relationships among peers at the same level, experiences of discrimination and bias tarnished the overall work environment, highlighting systemic issues that require urgent attention and resolution. Additionally, communication within the organization left much to be desired. Vital information often seemed to get lost in translation, leading to confusion and inefficiencies that could have been mitigated with clearer and more effective communication channels. Processes would change from one week to another, and some team members were overworked, while others were incompetent at their tasks and relied on people under them to do the job.

5.0
Jan 19, 2024

Multi-tasker's Dream

Recommend
CEO approval
Business Outlook

Pros

Variety in the work. Appreciation of store management (if you have good ones). Flexibility in scheduling. Fairly well-designed systems to help you in your tasks. Every day is a busy day - making work go quickly.

Cons

Pay is below the average rate for similar positions. Training is quick, but with a supportive management, questions are welcomed. Those who work truck are not paid a premium rate for that shift (and they should be due to the hours and the physical nature of the tasks). Too much emphasis on credit applications at point of sale.

1.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros working here.

Cons

Today I went into store on Collins Rd Cedar Rapids, Iowa . I spoke to Kayla - Manager. I told her I never got paid for my 2 hours I was at my orientation. Katie who was HR at that time, asked me to come in 2 days earlier. I said yes, and came in on Thursday instead of Saturday. I came in in that Thursday and was there from 10 to 12:30. I have never been paid for that time. Katie Finally figured out I couldn’t do my training for Kohl’s because the computer didn’t recognize me because I was 2 days early. I was asked to get up front my desk, so other people could use my computer. I stood and waited 20 minutes for Katie’s direction. I told them I was leaving. That same day, I called Katie and asked her to clock me out because I didn’t. I told her how disappointed I was in my orientation. I told her I wasn’t going to pursue my career at Kohl’s because how bad I was treated as a new hire. Today, October 17,2023 I went to Kohl’s store 0217 on Collins Rd. Cedar Rapids, Iowa 52402 and spoke to Kayla who was manager at that time. She said she would try to get me paid for my orientation. She said she couldn’t stop the numerous emails I received from corporate on my Exit Interview. She told me to call corporate. She didn’t give me a phone number. I called corporate many times, and guess what? No one answered. That tells me each Kohl’s can do what they want. I won’t do any shopping at Kohl’s. Please don’t work here! They are bad

Viewing 115 - 117 of 20,286 Reviews

Glassdoor has 21,456 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.