Question 1

Is Kroger a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Kroger have rated their employer with 3.4 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Kroger employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Kroger now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Kroger.

Question 2

Does Kroger pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Kroger with 2.4 out of 5 stars based on 22 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Kroger.

Question 3

How happy are Customer Service Representative CSR professionals working at Kroger?

Accepted Answer

57% of Customer Service Representative CSR employees at Kroger would recommend their employer to a friend. This rating has increased by 3,029% in the past 12 months. Customer Service Representative CSR professionals have also rated Kroger with a 3.0 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Kroger?

Accepted Answer

Cashier (1986), Pharmacy Technician (775), Courtesy Clerk (678), Deli Clerk (626), Front End Cashier (535), Produce Clerk (514), Courtesy Clerk/Bagger (471), Sales Associate/Cashier (433), Grocery Clerk (421), Clicklist Associate (368), Certified Pharmacy Technician (319), Customer Service Representative (261), Assistant Manager (228), Meat Clerk (217), Overnight Stocker (201)

Question 5

What are the pros of working at Kroger according to real employee reviews?

Accepted Answer

"Good benefits when employed there some supervision you were able to talk to about issues and the scheduling fit around my needs" ((in 1402 reviews)); "the people are great they come and go but they are from all different walks of life" ((in 1293 reviews)); "high paying and flexible hours in the sense that you can work as many as you want to" ((in 955 reviews)); "Some of the patients and coworkers were great people and a joy to interact with." ((in 868 reviews)); "Flexible schedule they work with you Max of 8 hours per shift and 4hours min no overtime and yeah prett" ((in 519 reviews))

Question 6

What are the cons of working at Kroger according to real employee reviews?

Accepted Answer

"Pay is low and not very competitive compared to other locations depending on where you live." ((in 2280 reviews)); "Poor management and very rude" ((in 2146 reviews)); "bad managers and unwilling to help" ((in 738 reviews)); "No work life balance and can't choose which location you are sent to after training." ((in 511 reviews)); "Bad Upper management that has no idea what goes on inside the stores and very out of touch with reality." ((in 291 reviews))

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