Kroger Customer Service Representative CSR reviews

3.4

57% would recommend to a friend

(22 total reviews)
avatar

Rodney McMullen

65% approve of CEO

59% positive business outlook

Customer Service Representative (CSR) employees have rated Kroger with 3.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Kroger is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

22 reviews
2.0
Jul 11, 2023

No

Recommend
CEO approval
Business Outlook

Pros

Inexpensive health insurance, if you eventually qualify.

Cons

Hours are terrible, management will throw you under the bus, union is useless.

Viewing 10 - 12 of 22 Reviews

Glassdoor has 24,931 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.