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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions All-call Interpreter reviews

2.2

0% would recommend to a friend

(37 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

All Call Interpreter employees have rated LanguageLine Solutions with 2.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most All Call Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 38% below average by All Call Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

37 reviews
1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

None, good for nothing, stay away as much as possible

Cons

upgraded to video interpreter( wages same) and also have to work on national holidays even on labour day. Minimum wages with back to back calls like slaves, no value of interpreters while management takes all perks with paid vacations .

1.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Certification from your State is not required. Online glossaries

Cons

This is a Company completely insensitive to their Interpreters No raises of income, EVER!. No Benefits. No fair wages. No paid vacations.No extra paid on Holidays and yes, most of the times you have to work.Very impersonal relationship with Management. There are no events to meet other coworkers or the rest of the Company staff for any reason. As a fact, they don't even send you a Happy Holiday Card or bonus at the end of the year or recognize your years of service . Issues with calls or schedule or technical need to be reported using the Interpreter Portal and most of the responses are automated responses that do not address at all the issue being asked. Overtime request are not responded until 2 hours before the time the shift requested starts, leaving no time to plan your day . Most of the requests are denied anyways.Managers do not communicate with Interpreters and observations are less and less frequent.The have job openings overseas instead US to pay less to their Interpreters . Meantime, there are no openings within US for the same positions

Viewing 10 - 12 of 37 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.