Is LanguageLine Solutions a good company to work for as a Intrepreter?

Intrepreter professionals working at LanguageLine Solutions have rated their employer with 3.0 out of 5 stars in 1,238 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Intrepreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Intrepreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Intrepreter employees well?

Intrepreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.4 out of 5 stars based on 1,238 anonymously submitted employee reviews. This is 4.3% better than the company average rating for salary and benefits. Find out more about Intrepreter salaries at LanguageLine Solutions.

How happy are Intrepreter professionals working at LanguageLine Solutions?

43% of Intrepreter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. Intrepreter professionals have also rated LanguageLine Solutions with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 159 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 90 reviews)); "No pay raise after the initial raise" ((in 34 reviews))

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LanguageLine Solutions

LanguageLine Solutions Intrepreter reviews

3.0

43% would recommend to a friend

(1,238 total reviews)

Simon Yoxon-Grant

40% approve of CEO

32% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

2.7

Culture & values

2.6

Senior management

2.6

Career opportunities

2.4

Compensation and benefits

Intrepreter employees have rated LanguageLine Solutions with 3.0 out of 5 stars, based on 1,238 company reviews on Glassdoor. This indicates that most Intrepreter professionals have an average working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Intrepreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 12, 2026

Spanish interpreter review

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Customer service experience Useful entry-level job

Cons

Management was not good at communicating when there was a misunderstanding about work schedule and breaks

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for the time you spent with us. We’re glad to hear the role provided valuable customer service experience and served as a helpful entry point. We also take note of your comments regarding communication around scheduling and breaks, as clear and consistent communication is important to the interpreter experience. Feedback like yours helps us continue reviewing our practices and support systems. We appreciate your contributions and wish you continued success in your career.

2.0

May 8, 2026

Remote work options, but low pay and emotional stress

Interpreter

Recommend

CEO approval

Business Outlook

Pros

The job can be done remotely Equipment provided by subcontractor

Cons

Emotional distress Low salary Capped bonus

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for being part of the team during your time with us. We appreciate you highlighting the flexibility of remote work, as well as the equipment support provided. We also take your comments about emotional demands, compensation, and bonus structure seriously, as we continuously review our practices, resources, and systems to better support interpreters in their roles. Your work requires professionalism and resilience, and we value the contribution you make every day. If you would like to share additional feedback, we encourage you to reach out to us at interpretercommunications@languageline.com

1.0

Apr 23, 2026

Employees Not Valued

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Assist LEP customers obtain interpretation/translation when a company (e.g., banks, insurance companies, etc.) do Not have bilingual personnel.

Cons

They sold contract to Kelly Translations that Only pays $15.00 an hour (even employees with a Master's degree), in this economy. You have a 15 minute paid break and half hour non-paid break. They Do Not provide a 40 hour work week that is only needed due to the poor pay. They use one software for payroll and another to log in to the system to take calls from clients. Although you sign in for your shift, in both software systems, if the interpreter software does Not reflect the shift hours you are scheduled for, you get 'docked' from your pay.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for your contributions over the past 1–2 years supporting LEP customers. We recognize the important role interpreters play in delivering accurate, professional language access across critical industries. We appreciate your feedback regarding scheduling, systems, and overall experience, and we continuously review our practices, tools, and resources to better support interpreters in their work. For current employees, we encourage you to share additional details with us directly at interpretercommunications@languageline.com so your feedback can be reviewed more closely. Your perspective is valued as we work to strengthen a respectful and supportive environment for all interpreters.

Viewing 10 - 12 of 1,238 Reviews

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LanguageLine Solutions

LanguageLine Solutions Intrepreter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Spanish interpreter review

Remote work options, but low pay and emotional stress

Employees Not Valued

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