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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

253 reviews

Reviews about "Culture"

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3.0
Nov 27, 2024

Very much a job

Recommend
CEO approval
Business Outlook

Pros

Flexible managers, diverse workplace, sometimes interesting work

Cons

Lacking excellent internal communication, low wages, low company culture, tendency to overwork employees

avatar
LanguageLine Solutions Response
1y
Thank you for your feedback! We’re glad to hear you appreciate the flexibility of our managers and the diversity within our workplace. At the same time, we recognize the areas where we can improve, These are priorities for us, and we’re committed to making ongoing progress. If you have specific suggestions or additional thoughts, we’d love to hear from you directly—please don’t hesitate to reach out to HR or your manager.
4.0
Nov 23, 2024

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

* Remote * Good Training provided *Constant feedback on performance and ways to improve

Cons

* No benefits * All communication is through a support request form and sometimes you need to speak to someone. * Difficult to get a day off even if it unpaid

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to write your review. We're glad to hear you appreciate the remote work setup, training, and consistent performance feedback—we’re committed to helping our interpreters grow and succeed. Part-time employees don’t receive benefits, and we understand this can be a drawback. As for the support request system, we recognize it may feel impersonal at times, but with a large population of interpreters, this system helps us ensure everyone’s inquiries are addressed efficiently. We also understand the challenges around scheduling time off, and we’re always looking for ways to improve. Your feedback helps us work toward a better experience for all our interpreters—thank you for being part of our team!
1.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home (That's it)

Cons

No schedule flexibility; only one annual schedule change allowed with no transparency in options Excessive adherence monitoring and rigid disciplinary process based on adherence percentages Poor coordination between Operations and IT, leading to delays and frustration Low pay at $5 an hour

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We're glad to hear you appreciate the ability to work from home. We understand that schedule flexibility, adherence policies, and coordination between departments are essential for a positive work experience, and we’re actively working to improve in these areas. Your input is invaluable as we strive to create a more supportive and responsive environment for all employees. We appreciate your dedication and honesty.
Viewing 28 - 30 of 253 Reviews

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