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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

873 reviews

Reviews about "Compensation"

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3.0
Nov 21, 2022

Arabic medical interpreter

Recommend
CEO approval
Business Outlook

Pros

Contract Paid day offs Constant interpretation working hours and training

Cons

Low paycheck specially if you are working through another vendor which is my case. Not enough support for remote people - good for onsite employees thou

avatar
LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
3.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

hands off while working as interpreter

Cons

It has a low salary rate

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LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. Please note we regularly review total compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
1.0
Nov 12, 2022

Please do not work here

Recommend
CEO approval
Business Outlook

Pros

Some clients will not be mean.

Cons

The workload is immense. In Canada, you get barely above the minimum wage for a job where you have to have a very specific skill- KNOW the language. You work from home, but they would send threatening emails if you have any noise during calls (kids, TVs, family members cough, sneeze). You cannot go to the bathroom unless you clock out, but you cannot clock out more than three times. All employees treat interpreters like they are less than others, although they literally hold this place afloat. Any suggestions or concerns get dismissed (if you are lucky). If not, then they will blame you. I was told that our clients are the firms that pay us, and I shouldn't care about the person who doesn't speak English. Lastly, the senior interpreters who will contact you with feedback will put a ridiculous amount of pressure on you (e.g., if you interpret incorrectly, then the surgeon will remove an incorrect organ).

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LanguageLine Solutions Response
3y
LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.
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