Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (253 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Culture"

Return to all reviews

1.0

Oct 8, 2024

No heart No soul Treat you disrespectfully

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

remote really you can request work in different states

Cons

too many cons. low pay. disrespectful. IT reports you if something from your internet. IT is like a cop to catch you. with NO respect. they can fire you with NO notice as they wish, NO reason provided either,

LanguageLine Solutions Response

1y

Thank you for sharing your feedback. It's unfortunate your experience here did not meet your expectations. At LanguageLine, we strive to create a respectful and supportive environment for all employees, and we take concerns like yours seriously. We value every employee's contribution. We wish you well in your future endeavors.

1.0

Sep 23, 2024

Greedy Greedy Greedy

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Literally only option for carless people.

Cons

These people will pay you dirty cheap and get away with it, but it’s catching up to them since they’re getting sued. Expect everything good and provides training to excel yet pays the bare minimum. Yea this company is great to USERS, sure, but it definitely hates its employees. People watch you like a hawk up in here and also LISTEN IN TO CALLS THAT ARE NOT SUPPOSED TO BE MONITORED. It’s uncomfortable to hear criticism from someone who obviously gets paid more for less work as well. Get your company in order and please respect your long term employees.

LanguageLine Solutions Response

1y

Thank you for taking the time to share your feedback. We appreciate your honesty about your experience and the challenges you've faced. At LanguageLine, we continuously strive to provide high-quality service to our clients while also working to ensure a positive and supportive environment for our interpreters. We understand that compensation and work expectations are important concerns. We regularly review our policies to stay aligned with industry standards and improve the overall experience for our team members. Monitoring of calls is done in accordance with industry regulations and for quality assurance, but we take your comments seriously and are always evaluating our practices to ensure they are respectful and appropriate. We value all of our employees, particularly those who have dedicated themselves long term, and your feedback is important in helping us improve. We encourage you to reach out if you have further suggestions or would like to discuss your experience in more detail. Thank you again for your input, and we wish you all the best in your future endeavors.

1.0

Sep 12, 2024

What a disaster

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

None none none none none

Cons

If you work on the implementation team, you’ll be working with direct relatives of the management who oversee the implementation team. Also will be working with the son of one of the longer employed team members. They say there won’t be favoritism but as other reviews have pointed out already, this team lacks any professional ethics and morals. It’s quite a joke. Surprised higher ups in the company haven’t stepped in for the embarrassment of a team this is. Don’t get me started on the micromanagement, lack of any planning, lack of respect, etc etc

LanguageLine Solutions Response

1y

Since your employment is with one of our partners and not directly with LanguageLine, please direct any comments or concerns to them. They are best equipped to address these matters.

Viewing 34 - 36 of 253 Reviews

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Jobs at LanguageLine Solutions

Associate Product Manager