Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,170 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Dec 13, 2015

Interpret all incoming calls without omitting any information.

Medical specialized interpreter

Recommend

CEO approval

Business Outlook

Pros

If you get back to back calls you receive a decent paycheck.

Cons

Too much miscommunication from upper management. As work at home they were many issues, sometimes calls were not coming in, causing many frustrations between the employees. We had a interpreter portal that allowed us to communicate and read posts and had access to reference guide materials but the lack of communication of changes that were being made in the company was extreme, causing a negative impact on paychecks all the time. Also I was A "MSI' Medical Specialized Interpreter" but interpreted for ALL industries; government, finance, utilities, 911, legal, EVERYTHING.

1.0

Aug 10, 2015

They Pay Minimum Wage in USA

All-call interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home - but so are many other interpreter agencies/companies

Cons

I have been with the company for 2 years. I have the highest level (all calls interpreter). The company routes the calls in such way, that you get only a few calls a day, which equals a "guaranteed pay" for non-hourly employees... I have been making less money than if I work in McDonalds. And I have to interpret complex medical calls, court proceedings and stressful calls of all kinds. It is truly pathetic and unacceptable. I read some good comments about the company - trust me, you will be disappointed. The company has a intranet where interpreters make comments like on facebook - it is nothing but rage and disappointments. All Languages, All types of interpreters. Please beware. It is supposed to be #1 company - it is a slave factory. Class A Lawsuit is coming their way no doubt.

1.0

May 21, 2016

company going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I just love interpreting but there is nothing good about working for this company, it get worst by the day

Cons

low pay, each year it gets lower, technical problems, lack of communication among management, lack of communication with employees, no recognition for employees, total chaos

Viewing 46 - 48 of 2,170 Reviews

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Jobs at LanguageLine Solutions

Sales Collateral and Enablement Specialist

Fukienese Interpreter