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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 2, 2016

Interpreter

Recommend
CEO approval
Business Outlook

Pros

Work from home. That's the only good thing.

Cons

They don't care at all about employees. Treat us like machines. Poor pay. NO communication. Overall rating is LESS then one star but you have to put at least one.

2.0
Sep 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The ladies who provided us initial training (all over the phone) were really caring people. Working at home - no commuting time and expenses

Cons

Extremely low pay for extremely specialized techniques. Very poor communication and lack of support from the management once your initial training is over. Virtually no benefits. Very rigid schedule for scheduled interpreters - all the breaks and lunch period are scheduled, and schedule adherence is monitored through use of a portal.

1.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work at home, not having to deal with commute.

Cons

Other than the pros listed above, there is no other good thing to say about the company. Crappy pay and even reduce your rate. I had been working for a company called Tele-Interpreters, and later purchased by LLS. I was paid at a rate of 50 cents a minutes (which was low but I can accepted it). Been working for them for about 3 years and then when LLS purchased them, they had to reduce my rate from 50 cents to 35 cents/minutes. The reason (or excuse) they told us for the reduced rate was economic hardship. COME ON LLS, you guys have been ripped the government and private agencies off by charging them $3 to $4 and even $5 a minute. YOU can't even afford to pay your employee 50 cents or that??? So I quit my job and working for Pacific Interpreter and get 60 cents a minute now. However, last December, again, LLS purchased Pacific. Now they are thinking to merge both interpreters into one by paying us AGAIN CRAPPY rate of $14/hour which if you divide 14 by 60, it would be 23.33 cents a minutes. 23 cents COMMON LLS how much respect did you give to your interpreters??? You are depend on us to make you rich and you can't even afford to pay us more than 23 cents a minutes????? My advice is if you are a new interpreter and need some experience, then work for them. However, let you tell you be ready to drink a lot water. Their $14/hour is hard working money. They expect you to take a load of calls non stop. Once you have experience, QUIT and look for something better. They expect you a lot from you and give you almost nothing.

Viewing 49 - 51 of 2,170 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.