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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 12, 2018

Vietnamese Interpreter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work at home. Pay biweekly and on time.

Cons

Communication with upper management is a pain. Constant back to back calls with only a few seconds to rest in between calls. No raise but instead they reduced my rate. Minimal medical coverage.

1.0
Feb 26, 2018

Worst Company Ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, helping people

Cons

Interpreter sweatshop! *"Mysterious calculations" always ends in low pay. Doesn't matter if you work extra hours, in the end, the pay "mysteriously" stays the same or is even lower! *Paycheck errors are constant and painfully hard to get corrected. *When an interpreter finally gets a human being to assist, the person is generally rude and provides mediocre answers that don't help at all. Then, they ask you to submit another computerized report complaint to be "reviewed" by the staff. *Nearly impossible to talk to a real person to correct the "System" mistakes. *Employees treated as robots; not appreciated, but blamed for any occurrence due to lack of training, equipment fault, etc. *All of a sudden, interpreter's calls drop to zero without any explanation or warning while the company hires new interpreters. *Poor management and company culture.

1.0
Feb 15, 2018

Mistreating employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping sick and poor people

Cons

Management is exploiting employees and have shown no due care for employees. LLS had been fined before by the federal government and it seems like the management is still not learning from the sanction and they probably should get fined again and even closed down by the federal government.

Viewing 55 - 57 of 2,170 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.