employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Feb 3, 2014

Not a dream job....

Recommend
CEO approval
Business Outlook

Pros

Don't have to spend money on commute because it's a work at home job. It's a good job if you are retired, disabled or stay at home mother/father.

Cons

You get no choice of shift, very low pay (even though the company over-charges their clients), no benefits, because you work from home you feel isolated, little chance of advancement within the company, no increase in salary. They are so quick to tell you what you are doing wrong but when you request something from them, they dismiss you like you don't mean anything to their company. And they give you a quarterly "bonus" based on your performance. I would have considered this a pro, but the bonus you get is something to laugh at.

3.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Working from home, very little supervision. 41K with a 100 match for up to 3% . Phone line and telephone equipment reimbursement. I cannot describe the amazing learning oportunity that LLS offers (not because of the training that you will receive). Training is very basic, the learning starts with hands on, they will throw you out to the wolves and it will be up to you to keep up and learn. The variety of industries that LLS serves is so huge that you won't only become a good interpreter and improve your listening skills and language skills but you will learn so much about other industries that it will become an advantage for you as customer when you go to bank, apply for a loan, go to the doctor, go to court, deal with an insurance adjuster, deal with the IRS, SS office and the list goes on and on. Becoming a Medical interpreter gives you more satisfaction than the regular customer service interpreter job.

Cons

Pay is not good for the amount of work. Recognition is non-existent. No vacations, just 80 hours of unpaid time off per year. Health insurance cost is sky high

1.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work at home, not having to deal with commute.

Cons

Other than the pros listed above, there is no other good thing to say about the company. Crappy pay and even reduce your rate. I had been working for a company called Tele-Interpreters, and later purchased by LLS. I was paid at a rate of 50 cents a minutes (which was low but I can accepted it). Been working for them for about 3 years and then when LLS purchased them, they had to reduce my rate from 50 cents to 35 cents/minutes. The reason (or excuse) they told us for the reduced rate was economic hardship. COME ON LLS, you guys have been ripped the government and private agencies off by charging them $3 to $4 and even $5 a minute. YOU can't even afford to pay your employee 50 cents or that??? So I quit my job and working for Pacific Interpreter and get 60 cents a minute now. However, last December, again, LLS purchased Pacific. Now they are thinking to merge both interpreters into one by paying us AGAIN CRAPPY rate of $14/hour which if you divide 14 by 60, it would be 23.33 cents a minutes. 23 cents COMMON LLS how much respect did you give to your interpreters??? You are depend on us to make you rich and you can't even afford to pay us more than 23 cents a minutes????? My advice is if you are a new interpreter and need some experience, then work for them. However, let you tell you be ready to drink a lot water. Their $14/hour is hard working money. They expect you to take a load of calls non stop. Once you have experience, QUIT and look for something better. They expect you a lot from you and give you almost nothing.

Viewing 856 - 858 of 873 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.