Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

2.0

Mar 25, 2022

Poor pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote, work from anywhere. Training is good.

Cons

No pay raise, no management to speak directly with

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We strive to provide the most up to date training available, we have 24 X 7 support and self-support available in our extensive eLibrary. We have Chatter Groups for support & activities. Additionally, we have many other resources available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our compensation in comparison to other employers in our business, we find that while not above average, is consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

4.0

Mar 21, 2022

Good place to work

Foreign language interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Work from home

Cons

No benefits No direct contact with supervisor

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. Please note: we regularly review industry compensation. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

2.0

Mar 21, 2022

You make more cleaning houses

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Basic healthcare coverage for full-time employees. Remote.

Cons

For all the terminologies and vocabularies to be learned in 6 weeks to do the job, the salary is way too low. Training materials are voluminous and do not include the target language of the terminologies we have to memorize. The trainer is not a native English speaker. Her accent is difficult to understand and she sometimes mispronounces words. Instructions are confusing. English and the target language are expected to be very well understood to do this. Fast note-taking is EXTREMELY essential.

LanguageLine Solutions Response

Thank you for sharing your feedback. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

Viewing 112 - 114 of 296 Reviews

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You make more cleaning houses

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