Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 141 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 91 reviews)); "No pay for time off." ((in 33 reviews)); "No pay raise after the initial raise" ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(417 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

417 reviews

Reviews about "Career Development"

Return to all reviews

2.0

Jun 16, 2023

Making some progress recently

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Working from home, can choose your own shift hourcan ask to change your shift hours. basic health insurance. 401K, paid sick time, and vacation after certain years of working. Overtime opportunity for certain languages.

Cons

limited opportunity to get promoted within the company, no peer interaction. No standard health insurance. No bonus.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. You can a join our Chatter groups for support & activities with peers. If you would like to discuss further, please email interpretercommunications@languageline.com.

4.0

May 15, 2023

It's a begginer interperter role

English/spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

It's a remote position. The training is good, and the instructors take time to teach you.

Cons

I am hired at 15 an hour and I won't get a raise anytime soon, definitely on the lower spectrum of the pay scale for being bilingual.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

3.0

May 8, 2023

Flexible

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible with scheduling options upon hire. Work remote from almost any of the states.

Cons

Low pay for the trade. No room for improvement. Limited career growth potential. Call center style interpreting. Not what an professional interpreter is educated and trained to do. It's limited to customer service all the time back to back. They will choose whether you will work with the App or the Laptop. They do not provide equipment and you have to pay for your own internet service , phone and headset.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 130 - 132 of 417 Reviews

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Making some progress recently

It's a begginer interperter role

Flexible

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