Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 527 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 373 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

5.0

Aug 4, 2021

I’m proud to work at LanguageLine

Accounting specialist

Recommend

CEO approval

Business Outlook

Pros

- I like my manager and coworkers. I consider them to be my friends. - Fun company events throughout the year. - Your career can grow here until retirement. I know employees that have been with the company for 20+ or 30+ years. If you want a different job or new manager, there’s job openings in other departments. - LLS has handled the Pandemic well compared to other companies that forced their employees to return to the office as soon as they could. I appreciate how often the CEO communicated with us and I feel safe being in the office. Too bad we can’t all work from home.

Cons

- It’s a big company that has gone through a lot of changes. Some of their systems and processes are outdated. It can take a while until you get routed to the right person or department. - Just like any other company, there are good and bad managers. And there are good and bad coworkers.

LanguageLine Solutions Response

Thank you for taking the time to write your review and sharing your experience. We're so glad to hear that you are having a positive experience at LLS! We are always open to improvements and will share your feedback with the team. If you'd like to provide further feedback, feel free to contact us at CorporateRecruiting@languageline.com.

1.0

Aug 4, 2021

Poor company- no employee appreciation, no pay raise

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Nothing at all. very bad company.

Cons

Poor employee management, no pay raise, very mismanaged

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. Additionally, we have many other resources available to support you. If you would like to discuss further, please email interpretercommunications@languageline.com.

1.0

Jul 29, 2021

Low benefit with fully loaded work

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, I think that is the only pro for working in this company.

Cons

Very low pay no raise in many years, heavy workload (phone calls are back to back), lack of management support even though they gave you some contact info, but you will never get direct support when you need it.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 136 - 138 of 296 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Medical Interpreters Needed – Oklahoma City, OK

Associate Product Manager

Monterey, CA

View job

Medical Interpreters Needed in Columbus, OH

Columbus, OH

View job

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LanguageLine Solutions

LanguageLine Solutions reviews

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I’m proud to work at LanguageLine

Poor company- no employee appreciation, no pay raise

Low benefit with fully loaded work

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