Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (253 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Culture"

Return to all reviews

2.0

Sep 19, 2025

Bad management team

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

able to work from home

Cons

back to back phone call. The company didn't treat interpreters fairly, and didn't respect the value of interpreters work. The company cut hours of the schedule.

LanguageLine Solutions Response

9mo

Thank you for your feedback. At LanguageLine, we’re proud to be a Great Place to Work and remain committed to enhancing the interpreter experience through stronger systems, resources, and support. We wish you well in your future career endeavors.

1.0

Sep 5, 2025

Don't waste your time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

meaningful work grateful clients that's it

Cons

cutting hours, not stable, POOR communication from the company, updated the time off request system, making it super inconvenient, limited development opportunities, absurd guidelines that make work unnecessarily complicated quality assurance nitpicks at everything and looks for ways to fail you, not investing in employee retention, HORRIBLE payroll department. If you are missing a part of your paycheck, you will wait for their response for weeks, no direct management so if you need help it is super hard to get through to anyone competent enough to assisst you health insurance is the worst

LanguageLine Solutions Response

10mo

Thank you for taking the time to share your perspective. At LanguageLine, as a Great Place to Work, we are committed to strengthening the interpreter experience and continue to invest in systems, processes, and support resources to better serve our team. Feedback such as yours provides us with insight into areas where we can evolve, including communication, professional development, and operational improvements. We appreciate your contributions and wish you continued success in your career.

3.0

Aug 11, 2025

Weigh your Priorities

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Easy hiring process, easy training, work from home, well above average salary for some languages.

Cons

Back to back calls, no time for bathroom break if you need one outside of your two 15min breaks, and one 30min lunch break. Emotional trauma after difficult calls could scar you for life.

LanguageLine Solutions Response

11mo

Thank you for your sharing your feedback. We're glad to hear you found the hiring process, training, and the ability to work from home helpful. We continuously look to improve the interpreter experience. If you’d like to share more we welcome your input at InterpreterCommunications@languageline.com.

Viewing 13 - 15 of 253 Reviews

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