Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 26 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 153 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(417 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

417 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Jan 30, 2023

Cool experience

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

It is Fun and satisfying getting to help clients communicate with each other. It’s also pretty cool to work from home. Overall this is a great learning experience and introduction to customer service and other industries such as medical, banking, and social work. I’d say it’s also definitely a good thing to have under your resume.

Cons

In my experience so far about 60% of calls involve dealing with rude customers. This job definitely requires a lot of patience and focus. Sometimes clients will drop paragraphs of information with complicated terminology without stopping and still get upset if you ask for just one repetition. There’s also a couple of technical problems happening with the app that makes understanding what the customers are saying a little challenging, this ranges from static, to just calls cutting off in the middle of sentences, but this doesn’t happen too often.

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

2.0

Jan 23, 2023

Good as an Entry Job But Don’t Waste Your Time

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

You can set your own days and hours.

Cons

Pay is extremely low. No coaching or opportunity for growth. Non stop calls. Will add days to your schedule with no

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.

2.0

Jan 16, 2023

Review

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, generous providing training, flexible with remote work.

Cons

Old equipment and old systems

LanguageLine Solutions Response

Thank you for taking the time to write your review. We are always open to feedback to improve our processes. Thank you for everything that you have done at LanguageLine and we wish you well in your future.

Viewing 148 - 150 of 417 Reviews

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LanguageLine Solutions

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Cool experience

Good as an Entry Job But Don’t Waste Your Time

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