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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(2,171 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 3, 2014

Not a dream job....

Recommend
CEO approval
Business Outlook

Pros

Don't have to spend money on commute because it's a work at home job. It's a good job if you are retired, disabled or stay at home mother/father.

Cons

You get no choice of shift, very low pay (even though the company over-charges their clients), no benefits, because you work from home you feel isolated, little chance of advancement within the company, no increase in salary. They are so quick to tell you what you are doing wrong but when you request something from them, they dismiss you like you don't mean anything to their company. And they give you a quarterly "bonus" based on your performance. I would have considered this a pro, but the bonus you get is something to laugh at.

1.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Works from the comfort of home.

Cons

They charge 2.5-3.9 USD per minute but only pay interpreters less than a quarter per minute. They're buying out smaller companies like Pacific Interpreters and changing their interpreters to "employees" status, meaning being forced to work fixed hours, no paid vacation, no sick days, $12-14/hour, and crappy useless health insurance. It's better to wait table than working for them. Many highly qualified interpreters are leaving due to LLS's abuse and greediness. Please don't use LLS for your language needs, people who have no choice would stay and they're not happy. Don't expect good quality of customer service/ interpretation from unhappy interpreters.

Viewing 148 - 150 of 2,171 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.