Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Culture"

Return to all reviews

5.0

Sep 20, 2017

Innovative Problem Solver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You dictate your own success and destiny. A diverse workload with innovative services and resources for a constantly evolving marketplace.

Cons

Base Salary, Holiday Schedule, Best Practices during the Ramp Up Period

5.0

Aug 25, 2017

Technology Management

Information technology director

Recommend

CEO approval

Business Outlook

Pros

I work in the Technology Area. The executive management is wonderful to work for and with– caring, competent, committed. In the past 2 -3 years, we’ve implemented a new state of the art call platform. While it has not been without growing pains, it’s fun and exciting to be a part of a company committed to innovation and customer service (including both client and interpreter users of the platform). I love the mission of LanguageLine – bridging language barriers. The work we do is important and impacts real lives by the thousands every day. It makes me feel that the work I do matters.

Cons

Not sure if this is really a con – but incompetence, laziness or apathy aren’t likely to be accepted or tolerated for long. It’s a fast paced environment with high expectations for performance and you need to be able to keep up.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Aug 17, 2017

Translation Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

LanguageLine's Exec Team are experienced leaders who are committed to running a world class organization. They have made huge investments to build industry leading technology that make it easier for all employees to do their jobs. They have also created a culture where ever one is expected to meet their commitments and put customers first.

Cons

LanguageLine has almost 10,000 employees. There are no "cons" that wouldn't exist in any similar size organization (and probably fewer).

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 196 - 198 of 253 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

Remote

View job