Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 531 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 146 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(417 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

417 reviews

Reviews about "Career Development"

Return to all reviews

2.0

Jan 26, 2022

Very stressful job but the pay is not bad for an entry level job

Linguist

Recommend

CEO approval

Business Outlook

Pros

You can work from home

Cons

Sometimes the calls are back to back and you can't even take a break to go to the bathroom. It's also a dead end job

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. In addition, we have full-time positions open for several languages. We have many other resources available to support and help our interpreters grow and be successful. If you would like to discuss further, please email interpretercommunications@languageline.com.

2.0

Jan 24, 2022

Interpreter at LLS

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Constant job Constant salary Continuous training Working remotely from home

Cons

Small salary, especially in inflationary environment Hard to reach management and ask questions Limited career opportunities Rigid corporate culture

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

3.0

Jan 23, 2022

Good if you are a new interpreter who is willing to seek this as a life goal

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Experience Part time job possibility Flexibility Better understanding of people's psychology For beginners without any minors or majors - this is an amazing opportunity to get better at interpreting, opportunity to practice, but not if you are willing to become a professional interpreter and if you graduated in this field of studies.

Cons

Wage Stress level If feel like for this kind of stressful job they could pay 100-150 euros more, since sometimes there are no intervals between the calls, the clients and limited english proficiency people are rude and disrespectful. Also, the terminology of some calls is way too difficult even for L4 interpreters, there's a chance of a wrong interpretation which leads to misunderstanding and even higher stress level.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We do have skill levels for our interpreters with the goal of getting clients connected as quickly as possible. Contractors are self-employed and do not have the same benefits as an employee. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 211 - 213 of 417 Reviews

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Sales Collateral and Enablement Specialist

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Ratings by demographic groups

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Reviews about "Career Development"

Very stressful job but the pay is not bad for an entry level job

Interpreter at LLS

Good if you are a new interpreter who is willing to seek this as a life goal

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